Terms and Conditions and Privacy
Policy

Information We Collect

We may collect personal information you voluntarily provide through quote requests, contact forms, customer service inquiries, claims-related communication, or policy service requests.

This information may include:

• Name
• Email address
• Phone number
• Mailing address
• Business information
• Insurance-related information
• Policy details
• Communication preferences

We may also collect limited technical information automatically through website analytics and cookies, including browser type, device information, pages visited, and general website usage activity.

How We Use Your Information

We use the information collected to:

• Provide insurance quotes and policy information
• Respond to customer inquiries
• Assist with policy servicing and claims communication
• Improve our website and customer experience
• Send customer care or service-related communications
• Maintain agency operations and compliance obligations

We do not sell personal information to third parties.

SMS and Text Messaging

If you provide your phone number and consent to receive text communications, we may send informational or customer care messages related to your policies, service requests, reminders, or account support.

Message frequency may vary. Message and data rates may apply.

You may opt out of SMS communications at any time by replying STOP. For assistance, reply HELP or contact us directly at support@jwalkerins.com.

Phone numbers collected for SMS consent are not shared with third parties or affiliates for marketing purposes.

Information Sharing

We may share information only when necessary to:

• Obtain insurance quotes from carriers
• Service policies or claims
• Work with licensed insurance partners or service providers
• Comply with legal or regulatory obligations

All third-party providers are expected to maintain appropriate confidentiality and security standards.

Data Security

We take reasonable administrative and technical measures to help protect personal information from unauthorized access, misuse, or disclosure.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

Cookies and Analytics

Our website may use cookies and analytics tools to improve website functionality, understand visitor activity, and enhance user experience.

You may adjust your browser settings to disable cookies if preferred.

Third-Party Links

Our website may contain links to third-party websites or insurance carrier platforms. We are not responsible for the privacy practices or content of external websites.

Important Insurance Disclaimer

Submitting information through this website does not bind coverage, change coverage, or guarantee policy issuance.

Coverage is subject to underwriting approval and confirmation by a licensed insurance representative.

Your Choices

You may contact us at any time to:

• Request updates to your information
• Ask questions about this Privacy Policy
• Opt out of certain communications when applicable

Contact Us

Policy Updates

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. Updated versions will be posted on this page with a revised effective date.